Shipping policy

# Shipping Policy ## Processing Time Orders are typically processed within 1-2 business days. During high volume periods, processing may take up to 3 business days. ## Shipping Method We offer Standard Freight Shipping, and Standard Shipping as our only shipping options. All orders are shipped via freight carrier or Standard Shipping. ## Delivery Time Standard Freight Shipping typically takes 5-10 business days for delivery after processing. Please note that this is an estimated delivery time and may vary based on your location and other factors outside our control. We do not guarantee shipping dates. ## Shipping Rates Shipping rates are calculated based on the weight and dimensions of your order and your delivery location and are calculated into the final price. You can view the exact shipping cost during checkout before completing your purchase. ## Shipping Coverage We currently ship to addresses within the continental United States only. We do not ship to Alaska, Hawaii, US territories, or international destinations. ## Order Tracking Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this information to track your package's status. ## Shipping Restrictions Due to freight shipping requirements: - We cannot ship to P.O. boxes - A physical address is required for all deliveries - Someone must be present to receive and sign for the delivery - Residential deliveries may require appointment scheduling ## Freight Delivery Process For large items shipped via freight: - The carrier will contact you to schedule a delivery appointment - Please ensure there is adequate space for the delivery truck to access your location - Be prepared to receive and inspect items upon delivery ## Damaged Items If your item arrives damaged, please: 1. Note any damage on the delivery receipt before signing 2. Take photos of the damaged items and packaging 3. Contact our customer service team within 48 hours of delivery ## Questions If you have any questions about our shipping policy, please contact our customer service team at Sales@Joyfulnursingchair.com. Last Updated: January 2026